How Quivo Cut Onboarding Time in Half (and Stopped Compromising on Security)

Before YeshID: Tribal Knowledge and Time-Consuming Tasks

Quivo is a global 3PL logistics provider with operations in six countries and a growing workforce of 300–400 employees. Their IT team is unusually large for a logistics company—30 people strong—due to in-house development of most systems.

But for all that technical depth, onboarding and offboarding were still stuck in manual mode.

“The process was very informal,” said Ian Kyslytsya, IT Infrastructure Team Lead. “It involved a lot of manual steps that only me and Ben—who’ve been here the longest—knew how to do.”

It wasn’t just time-consuming. It was risky.

• Each onboarding had 20+ steps.
• Provisioning access involved writing the same repetitive updates over and over.
• Junior IT staff needed extra guidance to avoid missing something critical.

“It was very exhausting to type everything each time,” added Ben, Senior System Administrator. “Just repetitive toil—and easy to make mistakes.”

After YeshID: Scheduled Starts and Smoother Hand-offs

Quivo adopted YeshID to bring structure and automation to the chaos. With their team already deep in the Google Workspace ecosystem, the default YeshID automations worked immediately—no need for custom integrations.

“YeshID allowed us to formalize our process,” said Ian. “The templates help automate repetitive tasks, and the scheduling feature is critical for us.”

Why? Because Quivo operates across multiple time zones. Previously, they’d often give employees access on Friday—even if they didn’t start until Monday—just to avoid the Monday morning rush. Now, onboarding is scheduled for the right moment, even while IT sleeps.

The Results

✅ 50%+ time savings

“YeshID cuts the time at least in half,” said Ian.
“I’d argue it’s even more,” added Ben. “Automations for Google run in under two minutes.”

✅ Fewer errors, less stress

“There are fewer errors. The work is more efficient. My colleagues have more time for other tasks,” said Ian.

✅ Happier employees (and HR)
A smoother onboarding experience means fewer hiccups—and less fire-fighting on day one.

✅ Easy implementation

“We didn’t have to change our existing workflows,” said Ben. “It fit right into our ticketing system and made life easier.”

What They’d Tell Another IT Team

“It’s a must-have if you’re using Google Workspace as your IDP,” Ian said. “It helps automate and streamline onboarding and offboarding.”

And when asked how they’d describe YeshID at a cocktail hour?

“Simple,” Ian replied. “Less stress. Fewer errors. More sleep.”

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